Resources with more information regarding help in Croatia
Important and useful information about: entry, your status as a person under temporary protection, residence, social rights and benefits to which you are entitled, employment, health care, education and training.
- 112 – emergency room (healthcare)
- 192 – police
- 193 - fire brigade
- 194 - ambulance
- 195 - search and rescue at sea
- 1987 - paid road assistance HAK
- 144 - dedicated hotline for the care of displaced persons from Ukraine. They provide information in Ukrainian and English about accommodation, nutrition, healthcare, children's education, employment status and other rights.
Helpful organizations which provide additional activities for asylum seekers in the Reception Centres, such as:
Croatian Red Cross
HPC – Croatian Law Center
PGP – Civil Rights Project
- Address: Stjepana i Antuna Radića 6/5, Sisak
- Free legal phone: 0800 200 098
- Website: http://www.crpsisak.hr
- E-mail: email@example.com
JRS – Jesuit Refugee Service
CCD – Center for Culture of Dialogue
CMS – Center for Peace Studies
Are You Syrious?
- Address: Brune Bušića 42, Zagreb
- Website: www.facebook.com/areyousyrious
- E-mail: firstname.lastname@example.org
DPP – Society for Psychological Assistance
RCT – Rehabilitation Center for Stress and Trauma
- Address: Kvaternikov trg 12, Zagreb
- Website: www.rctzg.hr
The Europe Direct information service is free information support in 24 languages, even in critical cases (urgent assistance, legal support, general questions). You can call from anywhere in the EU for free on 00 800 6 7 8 9 10 11.
Telegram channel with structured information on assistance to help Ukrainians with temporary housing, transport, medical and legal issues and others in Ukraine and abroad.
Zagreb bus station - Autobusni kolodvor Zagreb
- 385 72 500 400
- Information and reservations for calls from abroad to the number: 385 1 647 1100
Zagreb railway station - Željeznički kolodvor Zagreb
- 385 60 333 444 *VLAK (*8525)
Franjo Tuđman International Airport (Zagreb) - Zračna luka Franjo Tuđman (Zagreb)
- 385 60 320 320
- For calls from abroad to the number: 385 1 456 2170
Consultative chatbot of the official website of the Ministry of Foreign Affairs and Ministry of Education and Culture VisitforUkraine:
- Chat window on the website
- Telegram chatbot
- Round-the-clock support on issues of exit/entry to Ukraine, rules of stay abroad.
Main website and Facebook page for Ukraine's Embassy in Croatia.