The information on this page was collected from public resources.
Where can I go to find emergency/short-term housing?
Please see information on temporary/emergency housing here :
You can find temporary housing in one of the following centers:
You can also check these websites that offer temporary accomodation: Diakonie.at
On November 15, a new Arrival Center for Ukrainian refugees was opened in Vienna, the capital of Austria. This is a temporary shelter and first aid point for those who have arrived from Ukraine for the first time and are looking for a temporary place to stay overnight.
The Vienna Arrivals Center is located at Althanstraße 14, opposite the Althanstraße tram stop.
What services can Ukrainians receive at the Arrival Center?
Can I access public housing or housing provided by the state? How and where do I apply for public housing?
Upon arrival, you will be accommodated in temporary housing and provided with food and other necessary items: hygiene products, children's equipment, etc. The Vienna Humanitarian Arrival Center is located at Engerthstraße 267-269, 1020 Vienna.
Austria provides Ukrainians with free long-term housing located throughout the country. It is impossible to select a region. The type of accommodation is different, but you will not have to share a room with other people. If you want to live with relatives, inform the staff about this and they will try to arrange shared accommodation for you or place you nearby.
You can apply for housing in different prefectures across Austria. Here is a map of registration and state care facilities that provide accommodation for displaced Ukrainians.
Also, this hotline is operating in Russian and Ukrainian languages and provides information for emergency housing for refugees from Ukraine: +43 1 2676 870 9460
Austrians also host Ukrainians in their own apartments. To search, go to:
How do I find long term housing?
You can look up for a long-term housing via BBU website, there you can find a list with refugee centers that offer long-term accommodations in different provinces.
Alternatively, you can sumbit an online form here .
You can also look up for a housing privately via the housing agency of Diakonie , a non-profit organization for housing placement Homes For Ukraine , online platforms for searching rental apartments (e.g. willhaben.at , immobilienscout24.at ) as well as real estate platforms of various Austrian newspapers and relevant social media groups such as Mietwohnung Wien or Apartments in Vienna .
If I am staying with friends and family in the long term, what documents do I need to fill out to make it official? How can I obtain proof of residency?
In the case of private accommodation, you have to report your place of residence directly to the registration office within three days after moving into the accommodation, whereby you need a corresponding confirmation of your accommodation provider (owner, private landlord, etc.).
You can register your accommodation at any regional administrative authority (Bezirksverwaltungsbehörde). As a person coming from the Ukraine, you do not need to make an appointment. When you go to Bezirksverwaltungsbehörde you need to fill-out a registration form, like for instance this one and present your valid travel documents (e.g., a passport).
If you stay in a hotel or an official emergency quarter, you just need to register with the accommodation provider. The form needs to be signed by you and the accommodation provider (or a representative such as the property manager). Each person that should be registered needs her/his own form including the underage children. If you are the legal guardian of a child, you need to sign on their behalf. If the legal guardian is not with the child, the accommodation provider needs to sign both signature fields.