The information on this page was collected from public resources.

Is there cash assistance available? Who is eligible? How does someone apply?

Within the framework of basic care, you can be accommodated in organized accommodation. The operator of the accommodation will cover all costs and provide you with either food or meal allowance. In addition, you will receive a financial allowance for school supplies (up to โ‚ฌ 200.00 per child per year) and clothing (โ‚ฌ 150.00 per person per year), as well as a leisure allowance (up to โ‚ฌ 50 per person per month).

One of the financial support programs is Familienbeihilfe payments for families and young people.

Ukrainians with temporary protection can apply for this assistance in the same way as other Austrian citizens. The right to payment expires together with the right to temporary residence in the country, and no later than March 2024.

To apply for assistance, you must submit an application to the tax service. To do this, fill out the Beih100 form mceclip0.png or register via the FinanzOnline website mceclip0.png. Here is an example mceclip0.png of a completed application. In the questionnaire, it is necessary to indicate the status of the displaced person by selecting the category "valid residence permit".

The following documents should also be submitted with the application:

  • child's birth certificate;
  • report card, certificate or other document to confirm the child's education.

The application is sent to the address of the Austrian Tax Service - PO Box 260, 1000 Vienna. Once it is processed, you will be notified of the payment decision.

The amount of payments depends on the age of the child:

  • newborns - 120.60 euros;
  • from 3 years - 129 euros;
  • from 10 years - 149.70 euros;
  • from 19 years old - 174.70 euros.

If there are several children in the family, the amount for each subsequent child increases:

  • for two children, approximately EUR 7.50 is added for each child;
  • for three children - 18.40 euros for each child;
  • for four children - 28 euros;
  • for five children - 33.90 euros;
  • for six children - 37.80 euros;
  • for seven or more children - 55 euros each;
  • supplement for a child with a disability is 164.90 euros per month.

Refugees from Ukraine who found shelter in Austria will receive a one-time benefit from October due to the increase in the cost of living. This means that each adult will receive โ‚ฌ500 (โ‚ฌ250 climate bonus and โ‚ฌ250 crisis bonus) and each child โ‚ฌ250. The one-time benefit is paid either automatically to the account or via Finanz-Online. Everyone who lived in Austria for at least six months in 2022 is eligible to participate in the program.

An application for receiving state assistance for families must be submitted to the tax service mceclip0.png.ย 

More information at mceclip0.png.

How do I set up a bank account?

To open an account you need a valid Ukrainian passport and a current residence (address) in Austria. To prove your address in Austria you will need Registration Form (Meldezettel).

โ€ข Bank account will be free of charge for the 1st year of use.
โ€ข Banks: Erste Bank and Bank Austria

Also, mobile-only accounts such as those available through N26 mceclip0.png, bunq mceclip0.png and Revolut mceclip0.png are available to non-residents too. Revolut has a simplified program mceclip0.png for Ukrainians. To open up a mobile-only bank account, you usually need to provide a physical address, email address, and mobile number.

To open an account, you must provide:

  • A valid foreign passport.
  • Current residence in Austria.
How do I withdraw cash or exchange my currencies?

You can withdraw cash at any bank and in ATMs in the city. Popular banks: Erste Bank, Raiffeisen Zentralbank and UniCredit Bank. Withdrawal limits are determined by your bank.

How do I pay taxes in a country?

As a very rough practical rule a person becomes tax resident in Austria (and obliged to register within one month and to apply for a tax number) if he/she stays during a calendar year for more than 183 days in Austria. Please note, however, that due to case law, administrative regulations and specific rules there can be a lot of nuances and exceptions from this rule especially for the specific case of Ukrainian refugees.

If I already work remotely, how should I pay my taxes?

This should be clarified with your employer.

For more information on tax issues or how to avoid double taxation, please contact the tax office mceclip0.png.

Please, seek independent advice for your specific case.

How can I send money back to Ukraine?

You can transfer money from Austria to Ukraine via an international transfer or money transfer at a corresponding provider or a bank.

For an international transfer at the bank you have to fill out a special form and usually pay fees. Other special money transfer providers (e.g. Western Union, Moneygram, Wise, Revolut, Paypal) are often a cheaper and faster alternative.