The information on this page was collected from public resources.

Is there cash assistance available? Who is eligible? How does someone apply?

Within the framework of basic care, you can be accommodated in organized accommodation. The operator of the accommodation will cover all costs and provide you with either food or meal allowance. In addition, you will receive a financial allowance for school supplies (up to โ‚ฌ 200.00 per child per year) and clothing (โ‚ฌ 150.00 per person per year), as well as a leisure allowance (up to โ‚ฌ 50 per person per month).

If you live in private accommodation and have no financial means available, you can apply for basic care. The application must be submitted to the district administrative authority in your district of residence (in writing or in person). You can find more information on the website of the province in which you live.

In case of private accommodation, you can receive the following maximum amounts, the exact amount is determined by the competent authority:
โ€ข Rent subsidy single person - up to โ‚ฌ 150,00/person/month.
โ€ข Rent subsidy family (from 2 persons) - up to โ‚ฌ 300,00/person/month
โ€ข Boarding adults - up to โ‚ฌ 215,00/person/month
โ€ข Boarding minors - up to โ‚ฌ 100,00/person/month
โ€ข Clothing allowance - up to โ‚ฌ 150,00/person/year
โ€ข School supplies allowance - up to โ‚ฌ 200,00/child/school year

In order to receive a rent subsidy, it is necessary to present a written rental contract or precarious contract.

The date of application is decisive for the payment of the basic allowance. If you apply before the 15th of the month, the basic allowance will be paid for the whole month; if you apply later, half of it will be paid.

Refugees from Ukraine who found shelter in Austria will receive a one-time benefit from October due to the increase in the cost of living. This means that each adult will receive โ‚ฌ500 (โ‚ฌ250 climate bonus and โ‚ฌ250 crisis bonus) and each child โ‚ฌ250. The one-time benefit is paid either automatically to the account or via Finanz-Online. Everyone who lived in Austria for at least six months in 2022 is eligible to participate in the program.

Families with children can count on monthly support per child ranging from 114 euros for a newborn to 141.50 euros for teenagers. All Ukrainians have the right to claim the payment, regardless of whether they are employed or not. If you have a child with special needs (degree of disability of at least 50%), an additional amount of EUR 155.90 per month per child is paid.

An application for receiving state assistance for families must be submitted to the tax service mceclip0.png.ย 

More information at mceclip0.png.

How do I set up a bank account?

To open an account you need a valid Ukrainian passport and a current residence (address) in Austria. To prove your address in Austria you will need Registration Form (Meldezettel).

โ€ข Bank account will be free of charge for the 1st year of use.
โ€ข Banks: Erste Bank and Bank Austria

Also, mobile-only accounts such as those available through N26 mceclip0.png, bunq mceclip0.png and Revolut mceclip0.png are available to non-residents too. Revolut has a simplified program mceclip0.png for Ukrainians. To open up a mobile-only bank account, you usually need to provide a physical address, email address, and mobile number.

To open an account, you must provide:

  • A valid foreign passport.
  • Current residence in Austria.
How do I withdraw cash or exchange my currencies?

You can withdraw cash at any bank and in ATMs in the city. Popular banks: Erste Bank, Raiffeisen Zentralbank and UniCredit Bank. Withdrawal limits are determined by your bank.

How do I pay taxes in a country?

As a very rough practical rule a person becomes tax resident in Austria (and obliged to register within one month and to apply for a tax number) if he/she stays during a calendar year for more than 183 days in Austria. Please note, however, that due to case law, administrative regulations and specific rules there can be a lot of nuances and exceptions from this rule especially for the specific case of Ukrainian refugees.

If I already work remotely, how should I pay my taxes?

This should be clarified with your employer.

For more information on tax issues or how to avoid double taxation, please contact the tax office mceclip0.png.

Please, seek independent advice for your specific case.

How can I send money back to Ukraine?

You can transfer money from Austria to Ukraine via an international transfer or money transfer at a corresponding provider or a bank. For an international transfer at the bank you have to fill out a special form and usually pay fees.

Apart from traditional bank transfers from local banks, you can transfer money via services like TransferGo mceclip0.png, Paysend mceclip0.png and Wise mceclip0.png.