The information on this page was collected from public resources and does not constitute legal advice.
General information on border crossing?
You can cross the border with Moldova by car and on foot on these points: Mamalyha/Кryva, Kelmentsi/Larga, Rossoshany/Brichen, Mohyliv-Podilskyi/Otaci, Bronnitsa/Ungur, Sokiryany/Oknitsa.
Chatbot to help Ukrainians around the world from the Ministry of Foreign Affairs of Ukraine
The chatbot can simultaneously serve several users and provide advice on the most common questions, namely:
In addition to the chatbot, citizens can also contact the call center at +38 (044) 224-57-20.
What documents do I need to enter?
You can enter Moldova with any of the following documents:
In order to prove family/marital status, birth certificates and a marriage certificate are required.
The telephone number of the DPSU hotline ("Trust" Service) is 1598. You can use it for questions of a consultative nature within the competence of the State Border Service of Ukraine.
For more information about the documents with which you can cross the border, and about the categories of citizens who are allowed to travel outside Ukraine, see here .
What happens after a border crossing?
There are 7 routes you can take after crossing the border, they are listed at Midr.gov.md . If you are crossing by car, you can head to one of the official refugee centers . You can check out the interactive map which shows routes to these centers. If you hadn't obtained the electronic vignette or green card before crossing the border make sure you obtain it within the first 24 hours. Also please make sure you familiarise yourself with these safety rules in case you are a female and traveling alone/with children.
How can I get from the border to the capital (a certain town)?
You can reach other cities by:
Please note that currently, Moldovan government organizes transportation of Ukrainian citizens free of charge at the following border points: Palanca - Maiki-Udobnoe; and Tudora-Starokazacie.
How can I travel to another (specific) country?
Ukrainians or citizens of other visa-free countries can continue to travel to EU/Schengen countries for up to 90 days in 180 days. Travel options are:
How long can I stay?
You can stay in Moldova without a visa for 90 days in any 180 days period. Temporary protection is provided until 4 March 2023. The term will be automatically prolonged by an additional 6 months up to a maximum of 1 year.
Where can an unaccompanied minor get help?
An unaccompanied minor will get help at border police, customs office, or any police station if the minor already crossed the border. The minor will be accompanied by a police officer to the camp where a social assistant will help him/her. You can call the following number for services related to unaccompanied children, family separation, and other child protection needs.
More information at UNICEF .
Are there any Covid-related requirements and if yes, what are they?
Currently, there are no Covid-related requirements at the border applicable to people fleeing war in Ukraine.
Where do I register for temporary protection?
From May 15 to August 13, 2023, citizens who arrived from Ukraine can stay in Moldova legally, but by August 13, 2023, it is necessary to obtain any of the legal statuses on the territory of the Republic of Moldova. Citizens arriving in Moldova after May 15 can stay in the country for 90 days, during which they should apply for temporary protection.
To apply for temporary protection, you must:
In addition to temporary protection, citizens of Ukraine, in accordance with the current legislation of the Republic of Moldova, have access to such legal statuses as: permanent residence permit, refugee status, political asylum, humanitarian protection, statelessness, Moldovan citizenship. However, obtaining temporary protection status is recommended for citizens of Ukraine.
How to extend the status of temporary protection?
On February 18, 2022, the Government of the Republic of Moldova decided to provide temporary protection for temporarily displaced persons from Ukraine, which came into force on March 1, 2023. According to this decision, citizens of Ukraine who received the status of temporary protection are guaranteed the right to legal stay in Moldova until March 1, 2024, in particular, the right to employment, education, free access to the list of medical services.
What are my rights while I wait to get temporary protection?
The temporary protection in Moldova differs from the temporary protection granted in the EU countries by its financial assistance. Please call for more information at: 0 8000 15 27.
What documents will I receive once I get temporary protection?
Please contact 0 8000 15 27 for the latest information and check website dopomoga.gov.md .
May I temporarily return to Ukraine? What will happen to my protection status?
Beneficiaries of international protection (asylum) cannot return to their country of origin while they are considered a refuge.
What should be done before coming to Ukraine?
Relinquish temporary protection status:
Regardless of the country of residence, temporary protection must be waived. Your status will be revoked by the state body or institution where you issued the documents. However, citizens of Ukraine can re-obtain this status if they decide to return abroad.
Make sure your documents are valid:
Citizens who left Ukraine with a valid foreign passport will not face any difficulties. The expired document can be extended in diplomatic institutions for another five years - this decision was made by the Cabinet of Ministers, because it is not possible to issue biometrics abroad. You can also add a child's data to an adult's passport.
Ukrainians who have only an internal passport or who left Ukraine without documents should also contact the embassy or consulate. Employees of the institution will issue a special document - an identity card for returning to Ukraine (it is not necessary to pay the consular fee during martial law).
Cancel receiving cash assistance abroad:
When returning home, refugees cannot receive state benefits. If you do not notify the relevant institution about your departure from the country, it will be considered an offence. In such a case, a Ukrainian may be fined or even banned from entering the country.
By the way, it is not necessary to declare cash payments received abroad in Ukraine.
Can I move around the country and the European Union freely while under temporary protection?
You can move around the country freely for 90 days within a period of 180 days.
Can I apply for asylum while under temporary protection? What is the difference?
Yes, you can apply for asylum (international protection). To check out the places where you can apply click here . The main differences from the temporary protection are the following:
You can also apply for "family reunification" if a family member already resides legally in the EU.
How and where can I apply for the residency?
Ukrainian citizens need to register at the Bureau for Migration and Asylum. The procedures and the required documents for application can be found on the Bureau's website .
How long I need to wait to get the residency?
Generally, the request is examined within 30 days from the moment of submission of the required documents. However, the expedited procedure takes 10 days.
What if I don't have the international passport?
Currently, if you are Ukrainian citizen, you can cross Moldovan border without an international passport.
How to issue a foreign passport while abroad?
In order to issue a foreign passport, you need to contact the Ukrainian Embassy .
A foreign passport is issued to a person who has reached the age of 16 on the basis of an application-questionnaire submitted by him personally. At the same time, the issuance of a foreign passport to a person who has been recognized by the court as having limited legal capacity or incapacity is carried out on the basis of an application-questionnaire of the guardian or other legal representative.
The following are attached to the application:
In case of loss or theft of the previous passport, a document (report, certificate, etc.) issued by the competent authority of the state in which the passport was lost or stolen is attached to the application, confirming the fact of the owner's application regarding its loss or theft. Such a document is submitted without legalization and translation into Ukrainian.
In the case of issuing a passport in connection with a change in personal data (surname and/or first name), a document confirming such a change (marriage certificate, divorce certificate, court decision, etc.) is attached to the application. When issuing a foreign passport with a new surname and/or first name, the "domestic" passport (ID card) must be reissued.
In the event that the applicant has not previously been issued with an identity document, confirming Ukrainian citizenship and/or granting the right to leave Ukraine and enter Ukraine, a certificate of registration of the person as a citizen of Ukraine is provided (with the exception of cases when the person's parents at the time of his were citizens of Ukraine at birth).
How can a Ukrainian refugee register a newborn in this country?
You can register the birth of a child only at the consulate. There, the determination of his origin and the assignment of his surname, first name, and patronymic are carried out.
The application for registration must be submitted immediately, but no later than one month after the birth of the child, and in the case of a stillborn child - no later than three days.
The registration process takes place at the place of birth or at the place of residence of the child's parents or one of them (with a written application). At the same time, in case of illness, death of the parents or for other reasons it is impossible to register the birth - the application can be submitted by relatives or other persons authorized by the representative of the health care institution in which the child was born or is currently.
What is required for registration?
Registration is free, and based on its results, parents are issued a birth certificate.
How to return to the homeland with a child born in the Moldova?
In order for Ukrainians to return home with a child born in the Moldova, they must have with them:
Is the status of a citizen of Ukraine preserved during the birth of a child in the Moldova?
A newborn Ukrainian in the Moldova retains the status of a citizen of Ukraine. Data on citizenship and nationality in the act record of birth and certificate are not filled in, which is why a corresponding entry is made in the column "For marks".
In addition, a person whose parents or one of his parents were citizens of Ukraine at the time of his birth is a citizen of Ukraine. The place of birth of the baby does not affect the possibility of him acquiring Ukrainian citizenship.
Where can I take a photo for my documents?
There are numerous shops that offer such services. Look for printer shops & copy centers on Google Maps. Locations in Chisinau - here .
Where to apply in case of death of a Ukrainian abroad? How to repatriate the deceased to their homeland?
There are several steps involved in the process of body repatriation from abroad to Ukraine:
1. Notify the authorities.
The first step of body repatriation from abroad to Ukraine is to contact the local authorities in Moldova, so you can register the death. Ukrainian embassy should also be able to help you in the process of registering the death abroad.
2. Arrange the correct documents.
You’ll need to have all the right paperwork before you can repatriate your loved one home from abroad to Ukraine. If you are repatriating a body to Ukraine for burial or cremation, the documents you will need include:
All the mentioned documents should be authenticated, legalized and translated into Ukrainian by the certified translator. The originals of abovementioned documents and notarized translations, must accompany the casket containing the deceased, or urn with ashes, to Ukraine.
The passport of the deceased person should be sent to the Embassy of Ukraine along with a notarized and authenticated copy of the Certificate of Death, and a translation from Moldavian to Ukrainian. The Embassy is to make correspondent procedures with the passport and can forward it back if it is required to accompany the casket containing the deceased, or urn with ashes, to Ukraine.
The Embassy is to be informed of the date, time, and the place of delivery of the casket containing the deceased, or urn with ashes, to Ukraine. Only the next of kin relatives of the deceased, or persons correspondingly authorized by them, can receive the casket or urn.
3. Transport the deceased to Ukraine.
The casket containing the body, or urn with ashes, must be sealed by the Funeral Home. There are no strict requirements with respect to the urn with ashes; however, the body should be transported in a metal casket, made of zinc-plated steel or tinplate not more than 0,4 thick.
For the air cargo transportation, it is necessary to specify a cemetery in Ukraine as well as Ukrainian Funeral Home which will take care of the casket, or the urn with ashes, in Ukraine. Both are a subject of private choice by the relatives or friends of the deceased person. Source .
Where can I translate my documents?
If you're an individual in need of free translation or interpretation services in Russian or Ukrainian, please contact Respond Crisis Translation using this form or email firstname.lastname@example.org.
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