The information on this page was collected from public resources and does not constitute legal advice.

General information on border crossing?

You can cross the border with Moldova by car and on foot on these points: Mamalyha/ะšryva, Kelmentsi/Larga, Rossoshany/Brichen, Mohyliv-Podilskyi/Otaci, Bronnitsa/Ungur, Sokiryany/Oknitsa.

You can check the interactive map dopomoga.gov.md mceclip0.png. A list of border crossing points between Ukraine and neighboring countries is available at dpsu.gov.ua mceclip0.png. For any additional information you can call the Border Police hotline +373 22 259 717.

What documents do I need to enter?

You can enter Moldova with any of the following documents:

  • A biometric passport
  • Ukrainian ID
  • Children under the age of 16 traveling with their parents must have a birth certificate. Children have the right to cross the border with one parent (without the official permission of the other parent). If the child is traveling with acquaintances or relatives, she/he needs to have a travel permit of one of the parents, certified by a notary. Source here mceclip0.png .

From May 4, 2022, citizens of Ukraine are able to leave Moldova on the basis of the same documents as were presented for the entry into the country (domestic passports, etc.), including documents with expired validity. The simplified conditions for crossing the state border can be applied only once and only for the purpose of returning to Ukraine.

What happens after a border crossing?

There are 7 routes you can take after crossing the border, they are listed at Midr.gov.md mceclip0.png . If you are crossing by car, you can head to one of the official refugee centers mceclip0.png. You can check out the interactive map mceclip0.png which shows routes to these centers. If you hadn't obtained the electronic vignette or green card before crossing the border make sure you obtain it within the first 24 hours. Also please make sure you familiarise yourself with these safety rules mceclip0.png in case you are a female and traveling alone/with children.

How can I get from the border to the capital (a certain town)?

You can reach other cities by:

  • Train - more information about the routes is here mceclip0.png.
  • Bus - more information about the routes is here mceclip0.png.

Please note that currently, Moldovan government organizes transportation of Ukrainian citizens free of charge at the following border points: Palanca - Maiki-Udobnoe; and Tudora-Starokazacie.

How can I travel to another (specific) country?

Ukrainians or citizens of other visa-free countries can continue to travel to EU/Schengen countries for up to 90 days in 180 days. Travel options are:

  • Plane - you can travel by plane from Chisinau International Airport mceclip0.png to almost all EU countries. You can check the plane tickets here mceclip0.png.
  • Bus - you can travel to Romania by bus from Chisinau (Central Station), Balti and Cahul. You can check the schedule here mceclip0.png. Bus tickets to EU countries can be checked here mceclip0.png.
  • Train - you can travel to Romania (Bucharest) by train. You can check the schedule and book a ticket here mceclip0.png.
How long can I stay?

You can stay in Moldova without a visa for 90 days in any 180 days period. Temporary protection is provided until 4 March 2023. The term will be automatically prolonged by an additional 6 months up to a maximum of 1 year.

Where can an unaccompanied minor get help?

An unaccompanied minor will get help at border police, customs office, or any police station if the minor already crossed the border. The minor will be accompanied by a police officer to the camp where a social assistant will help him/her. You can call the following number for services related to unaccompanied children, family separation, and other child protection needs.

  • Child Helpline / Phone: 116111
  • Moldova Police / Phone: 112
  • Law Centre of Advocates / Phone: +373 60574848

More information at UNICEF mceclip0.png.

Are there any Covid-related requirements and if yes, what are they?

Currently, there are no Covid-related requirements at the border applicable to people fleeing war in Ukraine.

Where do I register for temporary protection?

The temporary protection in Moldova differs from the temporary protection granted in the EU countries by its financial assistance. In Moldova you can also apply for asylum and other forms of protection listed at bma.gov.md mceclip0.png. For more information you can contact them at: 0 8000 15 27. To get legal assistance while applying for asylum, please contact the Office of National Advocate: +373 60002657, ombudsman.md/ru mceclip0.png or call the hotline + 37 360 23 89 27, cda.md mceclip0.png.
You can read more about the help provided in Moldova at the bottom of this page mceclip0.png.

What are my rights while I wait to get temporary protection?

The temporary protection in Moldova differs from the temporary protection granted in the EU countries by its financial assistance. Please call for more information at: 0 8000 15 27.

To get legal assistance while applying for asylum you can get by contacting the Office of National Advocate: +373 60002657, http://ombudsman.md/ru mceclip0.png or calling the hotline + 37 360 23 89 27, cda.md mceclip0.png.


You can read more about the help provided in Moldova in the bottom of this page mceclip0.png.

What documents will I receive once I get temporary protection?

Please contact 0 8000 15 27 for the latest information and check website dopomoga.gov.md mceclip0.png.

May I temporarily return to Ukraine? What will happen to my protection status?

Beneficiaries of international protection (asylum) cannot return to their country of origin while they are considered a refuge.
If you have received temporary protection, you can return to Ukraine for a short period of time without any negative consequences. Before leaving the country that has given you temporary protection, we recommend that you notify the state social security authorities.
For repatriation assistance, you should contact the embassy/consulate of your country of origin in the EU country where you are currently staying. The national authorities in this country can also help you to contact your embassy/consulate in case you encounter problems and may offer assistance for your repatriation.
If you want to return to Ukraine, then most likely you will have to buy a train or bus ticket with your own money.

Can I move around the country and the European Union freely while under temporary protection?

You can move around the country freely for 90 days within a period of 180 days.ย 
Regarding other EU countries, it is recommended to contact directly the diplomatic authorities of the country where you would like to travel. Alternatively, it is recommended to contact the Ukrainian Embassy in the Republic of Moldova mceclip0.png.
We want to remind you that while your asylum application is being considered you are prohibited for 6 months to cross the border of the host state.

Can I apply for asylum while under temporary protection? What is the difference?

Yes, you can apply for asylum (international protection). To check out the places where you can apply click here mceclip0.png. The main differences from the temporary protection are the following:

Temporary protection:

  • It is a new addition to the international protection (asylum).
  • Fast access to the residency rights, housing, social welfare assistance, medical care, legal assistance and safe placement for unaccompanied children and teenagers, access to education for children and teenagers, access to the job market.

Asylum mceclip0.png:

  • Under EU law, you can apply for international protection (asylum) in the first safe country you enter.
  • It is a complex procedure and it will take time until your case will be reviewed
  • You can access the job market after 6 months if no final decision has yet been taken on the case.
  • You are prohibited for 6 months to cross the border of the host state while your application is being considered.

You can also apply for "family reunification" if a family member already resides legally in the EU.

How and where can I apply for the residency?

Ukrainian citizens need to register at the Bureau for Migration and Asylum. The procedures and the required documents for application can be found on the Bureau's website mceclip0.png.

How long I need to wait to get the residency?

Generally, the request is examined within 30 days from the moment of submission of the required documents. However, the expedited procedure takes 10 days.

What if I don't have the international passport?

Currently, if you are Ukrainian citizen, you can cross Moldovan border without an international passport.

Where can I take a photo for my documents?

There are numerous shops that offer such services. Look for printer shops & copy centers on Google Maps. Locations in Chisinau - here mceclip0.png.

Where can I translate my documents?

If you're an individual in need of free translation or interpretation services in Russian or Ukrainian, please contact Respond Crisis Translation using this form mceclip0.png or email ukraine@respondcrisistranslation.org.
Their team can provide free, high-quality, confidential translation online or by phone. More information at Reliefweb mceclip0.png.

How do I get Mobile phone/internet services?
  • Orange mceclip0.png offers free calls to Ukraine.
  • Moldcell mceclip0.png offers free prepaid SIM cards and lower rates of calls to Ukraine.
  • Moldtelecom mceclip0.png offers free prepaid SIM cards with internet access in the refugee centers.

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