The information on this page was collected from public resources.

Where can I go to get emergency health care and how much it costs? Do I need certain documents?
  • For emergency health care you can go to any state medical facility - Przychodnia. To find out more, call the 24/7 helpline on: 800 190 590.
  • You can also go to some private clinics, like Lux Med mceclip0.png that offers free support. You can contact them at 22 45 87 007 and ua.kontakt@luxmed.pl
  • Damian Medical center mceclip0.png and Medicover mceclip0.png also offer free help to those who fled the war in Ukraine.
  • Check out this platform mceclip0.png that was created to help Ukrainian refugees find free medical and psychological support.
Can I talk to a doctor in Ukrainian/Russian?

You can check this source mceclip0.png where Ukrainian/Russian speaking doctors are listed.

Where can I go to fill my subscriptions or treat long-term conditions and how much it costs?

You can get prescription medicines in any state medical facility nearby (Przychodnia) or Luxmed facility mceclip0.png. You can also use the service to get medicines for a discounted price. Check more information here mceclip0.png.

Moreover 100,000 refugees from Ukraine in Poland will receive 500 ZL for medicines that can be purchased in pharmacies across the country. To activate the program you need to register at https://health4ukraine.com/uk/ mceclip0.png . After that you will receive an e-mail with an individual code that allows you to receive funds for the purchase of drugs. The code can be displayed in the application on the smartphone screen or printed out and submitted in paper form to the pharmacist. Funding will cover many prescription and over-the-counter drugs, including anti-diabetic drugs.

Any citizen of Ukraine who crossed the Polish border after February 24, 2022 can use this assistance in case they can provide the PESEL number. Both adults and minors can join the assistance program. If you don't have PESEL you will need:

  • passport or ID;
  • medical documents if available;
  • confirmation of your arrival to Poland after February 24, 2022.

You can check foreign equivalents of Ukrainian medicinesย hereย mceclip0.png.

I am pregnant, where can I get gynecology care?

Lux Med mceclip0.png that offers free support. You can contact them at 22 45 87 007 and ua.kontakt@luxmed.pl
Damian Medical center mceclip0.pngย also offers free help to those who fled the war in Ukraine, for more details visit the website or call 22 566 22 20.
Check out this platform mceclip0.png that was created to help Ukrainian refugees find free medical and psychological support.

Please check out this website mceclip0.pngย for a bigger list of clinics available for Ukrainian women in Krakow.
Can I get vaccinated against Covid? Do I need certain documents?

Yes, you can get vaccinated for free in one of the vaccination centers mceclip0.png. You need to provide a document confirming your identity.
Check for more details here mceclip0.png.

Can I benefit from public health care?

You are entitled to free healthcare services in Poland if:

  • You are a Ukrainian national;
  • Spouses of Ukrainian citizens who came from Ukraine to Poland;
  • Ukrainian citizens with a Pole's Card who came to Poland;
  • Immediate family members of a Ukrainian citizen with a Pole's Card;
  • And you can present a document proving that you crossed the border no earlier than 24 February 2022.

More information at gov.pl mceclip0.png.

In the medical system of primary and secondary care in Poland, a number of changes were introduced from October 1. They should help reduce electronic queues for specialist doctors. The innovations of the Ministry of Health of Poland concern examinations in the field of cardiology, diabetology, pulmonary diseases, endocrinology, etc.

Now, instead of specialist doctors, patients will go to a family doctor. Recently, the Ministry of Health expanded the list of examinations for which referrals can be made by family doctors.

Now you can contact your family doctor with the results of the examination. He has the right to call a specialist doctor himself for consultation, and after that to prescribe further treatment. This will additionally reduce the burden on specialists and queues for them.

More information here mceclip0.png.

Do I need to register in order to obtain health coverage and if yes how?

You can have access to use a public healthcare system with or without registration as long as:

  • you are a Ukrainian national;
  • present a document proving that you crossed the border no earlier than 24 February 2022.

Official information at gov.pl mceclip0.png.

What does public healthcare cover?
As part of healthcare services, you have access to:
  • primary healthcare
  • specialist healthcare
  • dental care
  • diagnostic tests
  • hospital treatment
  • physical rehabilitation
  • subsidised medications
  • COVID-19 related services (vaccination, testing, treatment)

To find out more, call the 24/7 helpline on: 800 190 590.

Check for more information at www.gov.pl mceclip0.png.

Where can I go to get mental health support and how much it costs? Do I need certain documents?
  • Fundacja Ocalenie mceclip0.png offers free psychological support.
  • You can benefit from psychological help directly at the headquarters of the Crisis Intervention Center at ul. Radziwiล‚ล‚owska 8b or by contacting the 24-hour telephone number 12 421 92 82 or chat mceclip0.png. The center is open 24 hours a day, 7 days a week.
  • The Centre of Good Therapy mceclip0.png also launches free psychiatric and psychological support at the headquarters next to ul. Miล‚kowskiego 7 in Krakow or online. For help call: 12 264 17 41.
  • Damian Medical Center mceclip0.pngย also offers psychological support 7 days/week from 8.00 -12.00, and 16.00-20.00. You can contact the hotline for support in Ukrainian at 22 566 22 27.
    For resources available in Krakow visit here mceclip0.png or for online consultations visit here mceclip0.png.