The information on this page was collected from public resources.

Where can I go to get emergency health care and how much it costs? Do I need certain documents?

Ukrainian refgees will have full access to the free public health insurance system for 150 days. Afterwards, the Czech will stop paying the insurance premiums for refugees aged 18 to 64 and the refugee wil either have to cover the health insurance payments themself or look for otehr entities, who wil cover these costs (e.g. employer).

In case you don't have health insurance or it has expired and you are unable to cover your medical expences, you can look for volunteer doctors here.

As soon as temporary protection is granted, the person can access the public health insurance system, with the Czech state paying the insurance premiums. Any Czech health insurance company will issue the certificate of health insurance โ€“ usually this is immediately covered at the Special Regional Assistance Centers. Official information is here mceclip0.png. You should go to the office of VZP ฤŒR mceclip0.png where the insurance certificate will be issued to you.

In the event that the individual needs urgent care before obtaining the certificate, we recommend presenting at least a valid travel document and the visa to the medical facility. Emergency number is 112. See Lex Ukraine mceclip0.png article for more information.

Clinical hospitals have also set up "UA POINT" stations, where all Ukrainian refugees in need will receive medical care. Emergency medical care for adults, children and adolescents is provided on site. Official information and list of these stations can be found here mceclip0.png.

Can I talk to a doctor in Ukrainian/Russian?

If you have any questions about health care in Czech Republic, you can call the hotline +420226201221 (choose option 2) which is open daily from 8:00 to 19:00; the information is provided in Czech, Ukrainian and Russian.

Some clinical hospitals have set up ""UA-POINT"" stations, where you can see a doctor. These points offer interpreter services (more information here mceclip0.png)

You can also join the Facebook group ะ’ั€ะฐั‡ะธ ะฒ ะงะตั…ะธะธ mceclip0.png or check out this website mceclip0.png which lists doctors available to help Ukrainians.

Where can I go to fill my subscriptions or treat long-term conditions and how much it costs?

Antibiotics and hormonal medications require a prescription from a doctor. Please mind that most of the pharmacies open Monday to Friday mceclip0.png. Online pharmacies sell medications that don't require prescriptions. More information at the Ministry of Health mceclip0.png.

I am pregnant, where can I get gynecology care?
  • If you are under temporary protection, you will receive public health care and the Czech Health insurance system covers the medical treatments in relation to pregnancy.
  • Alternatively you can visit one of the private clinics that offers help, such as unica.cz or mygyn.cz mceclip0.png.
  • You can also join the Facebook group ะ’ั€ะฐั‡ะธ ะฒ ะงะตั…ะธะธ mceclip0.png or check out this website mceclip0.png which lists doctors available to help Ukrainians.
  • Clinical hospitals have also created so-called UA POINT stations, where all Ukrainian refugees in need will receive medical care, with on-site interpreter services (Ukrainian and/or Russian). Emergency medical care for adults, children and adolescents is provided on site, according to the Ministry of Health mceclip0.png a gynecology and obstetrics clinic is also available.
Can I get vaccinated against Covid? Do I need certain documents?

Yes, you can get vaccinated if you under the temporary protection and have health insurance. More details are here mceclip0.png.
If you don't have health insurance you can still get vaccinated as a self-payer mceclip0.png for 400 CZK.
You can follow the registration steps here mceclip0.png.

Can I benefit from public health care?

Yes, persons with temporary protection are automatically covered by the state health insurance, but it is only free for the first 150 days.

Medical care in Czech Republic is provided according to the type of stay in the Czech Republic:

  • For newly arrived citizens of Ukraine it is recommended to apply for temporary protection (in one of the National Support Centers for Ukraine mceclip0.png). As soon as such a temporary protection is granted, you become a member of the system of compulsory state health insurance with access to full medical care.
  • If you have been granted a visa but don't have proof of health insurance yet, then you need to apply for the temporary insurance card VZP ฤŒR, you can do it online at moje.vzp.cz mceclip0.png or ozp.cz mceclip0.png, or in person at any branch of the CRP mceclip0.png or another health insurance company mceclip0.png.
  • If you arrived prior to March 22nd you have likely obtained a special long-term visa - this will be automatically transferred to the temporary protection system and you can prove it with the original visa sticker or visa stamp you received.
  • If you do not have state health insurance and you can not pay for medical care, you can seek immediate help for example at UA POINT of clinical hospitals mceclip0.png that have been set up by the Ministry of Health.

Official information at mzcr.cz mceclip0.png.

Do I need to register in order to obtain health coverage and if yes how?

As soon as temporary protection is granted, the person becomes a participant in the public health insurance system with full access to health care, with the Czech state paying the insurance premiums for the first 150 days. Any Czech health insurance company will issue the certificate of health insurance โ€“ usually this is immediately covered at the Special Regional Assistance Centres.

What does public healthcare cover?

The public health insurance system covers full access to health care. Insurance typically covers preventative and diagnostic care, hospital care (that includes rehabilitation and care of chronic illness), dental care and medicines. Approximately 60% of the population chooses the main insurance provider for public health care. There is no need for extra private health insurance unless you choose to. Official information can be found here mceclip0.png.

Where can I go to get mental health support and how much it costs? Do I need certain documents?
  • Psychological help hotline Sluhatko mceclip0.png offers mental support to people affected by the war in Ukraine.
  • Department of Psychology of the Faculty of Arts mceclip0.png of MU is establishing a crisis psychological helpline for Ukrainian students, academic staff and Ukrainian citizens who currently live in Brno and the South Moravian Region: please call +420 771 234 434.
  • You can also get free psychological therapies at terapie.cz mceclip0.png.
  • Vos.health/ukraine mceclip0.png is providing free mental support too.
  • National Institute of Mental Health of Czech Republic created a platform Samopomich mceclip0.png which provides you additional resources for mental support.
  • More informational about mental support is available at the site of the Ministry of Interior mceclip0.png.