The information on this page was collected from public resources and does not constitute legal advice.
General information on border crossing?
To arrive in Portugal, you can use regular commercial flights across the EU (subject to a valid biometric passport), international rail and bus services or free ""humanitarian flights"" coordinated by the Portuguese government (details - in the Portuguese embassies), free bus transfers coordinated by the Ukrainian community (details in Ukrainian Refugees UAPT WhatsApp / Telegram / Viber +351969293235), as well as other types of land transport, including private cars. You can check on this website what travel options are available from your location to Portugal.
To get more information you can contact:
Official government information is available here .
If you are traveling to Portugal from Poland - contact the Embassy of Portugal .
Chatbot to help Ukrainians around the world from the Ministry of Foreign Affairs of Ukraine
The chatbot can simultaneously serve several users and provide advice on the most common questions, namely:
In addition to the chatbot, citizens can also contact the call center at +38 (044) 224-57-20.
What documents do I need to enter?
You can enter Portugal with any of the following documents:
More information at the official government’s website .
The telephone number of the DPSU hotline ("Trust" Service) is 1598. You can use it for questions of a consultative nature within the competence of the State Border Service of Ukraine.
For more information about the documents with which you can cross the border, and about the categories of citizens who are allowed to travel outside Ukraine, see here .
What happens after a border crossing?
The Portuguese authorities recommend that Ukrainians do not apply for refugee status, but for the status of a person in need of protection - pedido de proteção temporária (temporary EU protection). The procedure for processing documents in this case is simplified, does not involve the seizure of personal documents, does not impose restrictions on the person and creates mechanisms so that the person can open an account in any banking institution in Portugal; work as an employee or carry out business activities in Portugal; apply for social assistance; place your child in kindergarten / school; to continue studies in Portuguese universities; receive medical care in public medical institutions.
To do this, you just need to register with the Foreigners and Borders Service (SEF) online (a SEF office (see information here or here ) should only be contacted in person when applying for a child who is in Portugal without parents (eg with a grandmother, sister, aunt)), providing information about your identity, residence in Portugal and contact details.
Based on your request, the Portuguese authorities will issue:
These identification numbers provide access to health care, education, employment, social protection, etc.
The waiting time for processing an application to the SEF is approximately 2 weeks, the information is sent to you by e-mail, which you specified when registering with the SEF.
How can I get from the border to the capital (a certain town)?
Public transport in the country is very convenient and cheap. A metro ticket in Lisbon costs €1.50, and a bus ticket is also less than €2. Monthly pass – €40.
More information at the official government’s website .
How can I travel to another (specific) country?
How long can I stay?
You can stay in Portugal without a visa for 90 days in any 180 days period. If you are granted temporary protection you can stay for 1 year. The residence permit can be extended for two periods of 6 months.
The EU migration calculator helps to calculate the number of days of stay in EU countries for those who do not apply for temporary protection.
Where can an unaccompanied minor get help?
The Portuguese government has created an online platform to register minors entering without a guardian, i.e. displaced Ukrainian children.
Are there any Covid-related requirements and if yes, what are they?
Today, COVID-19 vaccine certificates are not mandatory to enter Portugal. You don't need to present proof of vaccination or present a valid recovery certificate.
But, if you are fully vaccinated as an EU Digital COVID Certificate holder, it's a good idea to carry it on a Eurotrip. Other European countries may still ask for a vaccination certificate.
Where do I register for temporary protection?
The request for the Temporary Protection Title is made online . However, applications for temporary protection for minors can only be made in person at the National Support to Migrant Integration Centres (CNAIM) in Lisbon, Porto and Faro, and some Borders and Immigration Service (SEF) branches . The applicant must provide any documents they have that proves they can benefit from Temporary Protection, i.e. ID.
CNAIM opening hours and addresses:
Temporary protection in Portugal can be obtained by:
Can I get temporary protection in this country if I have previously obtained temporary protection in another country?
Portugal grants temporary protection regardless of the previous acquisition of such status in another country. However, it is good to have proof of visa waiver in the first country. You can find out more through the migrant support line: +(351) 218 106 191 or 808 257 257, available from Monday to Friday, from 9:00 a.m. to 7:00 p.m.; Saturday from 09:00 to 17:00.
If my family member has foreign citizenship, can he/she get temporary protection in this country with me?
In accordance with Article 2 of the Implementing Decision of the Council of the EU, temporary protection applies to family members of Ukrainian citizens who lived in Ukraine until February 24, 2022. At the same time, the citizenship of such a family member does not matter.
The Decision directly states that for the purposes of temporary protection, the family should have already existed and lived in the territory of Ukraine until February 24, 2022. At the same time, the concept of "family member" is defined quite broadly in the Decision, in particular:
Thus, family members can include not only the official husband/wife, but also civil partners who lived in the same family with a citizen of Ukraine at the time the war began and got married after 02/24/2022 (or continue to live in a civil partnership). However, the provision of temporary protection for this category of persons remains at the discretion of each EU country, depending on its family legislation.
In Portuguese law, "family members" include unmarried partners in a stable relationship who have lived together for at least 2 years under conditions similar to marriage. Such family ties can be proven by any available means, including witnesses.
How to extend the status of temporary protection?
The European Commission decided to extend the Temporary Protection Directive for Ukrainians. It will be valid until March 2024. Therefore, the status of temporary protection is likely to be automatically extended for another 1 year. Source .
What are my rights while I wait to get temporary protection?
Upon submitting their application, beneficiaries of temporary protection are granted access to:
What documents will I receive once I get temporary protection?
Once the request is made, the Borders and Immigration Service (SEF) checks the relevant databases and then shares the applicant’s data with the bodies charged with the automatic issue of a taxpayer, social security, and access to healthcare number.
After this, proof of acceptance is given, and the temporary protection request is validated; the residence permit is issued for one year.
May I temporarily return to Ukraine? What will happen to my protection status?
In order not to lose temporary protection, you can leave Portugal for up to 90 days. If you are outside Portugal for longer than the specified period, the temporary protection may be withdrawn.
If you want to return to Ukraine, then most likely you will have to buy a train or bus ticket with your own money.
What should be done before coming to Ukraine?
Relinquish temporary protection status:
Regardless of the country of residence, temporary protection must be waived. Your status will be revoked by the state body or institution where you issued the documents. However, citizens of Ukraine can re-obtain this status if they decide to return abroad.
Make sure your documents are valid:
Citizens who left Ukraine with a valid foreign passport will not face any difficulties. The expired document can be extended in diplomatic institutions for another five years - this decision was made by the Cabinet of Ministers, because it is not possible to issue biometrics abroad. You can also add a child's data to an adult's passport.
Ukrainians who have only an internal passport or who left Ukraine without documents should also contact the embassy or consulate. Employees of the institution will issue a special document - an identity card for returning to Ukraine (it is not necessary to pay the consular fee during martial law).
Cancel receiving cash assistance abroad:
When returning home, refugees cannot receive state benefits. If you do not notify the relevant institution about your departure from the country, it will be considered an offence. In such a case, a Ukrainian may be fined or even banned from entering the country.
By the way, it is not necessary to declare cash payments received abroad in Ukraine.
Can I move around the country and the European Union freely while under temporary protection?
Yes, you can move freely around the country and, also around the European Union for 90 days within a 180-day period. But you can benefit from the rights granted with the temporary protection only in the country that issued your residence permit. If you get to another Member State, you can contact the competent authorities there in order to benefit from these rights.
Can I apply for asylum while under temporary protection? What is the difference?
Yes, you can apply for asylum. The main differences from the temporary protection are the following:
You can also apply for "family reunification" if a family member already resides legally in the EU.
How and where can I apply for the residency?
Once you request temporary protection, the Borders and Immigration Service (SEF) checks the relevant databases and then shares the applicant’s data with the bodies charged with the automatic issue of a taxpayer, social security, and access to healthcare number. After this, proof of acceptance is given, and the temporary protection request is validated; the residence permit is issued for one year. Once your biometric data are collected, you will be able to update your personal details (address, email, and telephone number) and pick the means in which the permit is to be delivered. It can be picked up at a Borders and Immigration Service counter (SEF) or delivered to an address indicated by you.
Temporary Protection Title automatically includes:
Official information is at portugalforukraine.gov.pt .
How long I need to wait to get the residency?
It is difficult to pinpoint how long this takes, however, even if the issuance of the temporary protection card takes a few days, you will get a document proving the submission of the application.
What if I don't have the international passport?
Crossing the border without a biometric passport is allowed in case of arrival by land or humanitarian flights.
You can also request that a Single Trip Document to be issued (TVU in Portuguese), corresponding to a “safe conduct”. This document is issued by a Portuguese Embassy in when the urgency is justified.
To request this document, please get in touch with a Portuguese embassy in the country you’re at.
To get more information you can contact:
How to issue a foreign passport while abroad?
In order to issue a foreign passport, you need to contact the Ukrainian Embassy .
A foreign passport is issued to a person who has reached the age of 16 on the basis of an application-questionnaire submitted by him personally. At the same time, the issuance of a foreign passport to a person who has been recognized by the court as having limited legal capacity or incapacity is carried out on the basis of an application-questionnaire of the guardian or other legal representative.
The following are attached to the application:
In case of loss or theft of the previous passport, a document (report, certificate, etc.) issued by the competent authority of the state in which the passport was lost or stolen is attached to the application, confirming the fact of the owner's application regarding its loss or theft. Such a document is submitted without legalization and translation into Ukrainian.
In the case of issuing a passport in connection with a change in personal data (surname and/or first name), a document confirming such a change (marriage certificate, divorce certificate, court decision, etc.) is attached to the application. When issuing a foreign passport with a new surname and/or first name, the "domestic" passport (ID card) must be reissued.
In the event that the applicant has not previously been issued with an identity document, confirming Ukrainian citizenship and/or granting the right to leave Ukraine and enter Ukraine, a certificate of registration of the person as a citizen of Ukraine is provided (with the exception of cases when the person's parents at the time of his were citizens of Ukraine at birth).
How can a Ukrainian refugee register a newborn in this country?
You can register the birth of a child only at the consulate. There, the determination of his origin and the assignment of his surname, first name, and patronymic are carried out.
The application for registration must be submitted immediately, but no later than one month after the birth of the child, and in the case of a stillborn child - no later than three days.
The registration process takes place at the place of birth or at the place of residence of the child's parents or one of them (with a written application). At the same time, in case of illness, death of the parents or for other reasons it is impossible to register the birth - the application can be submitted by relatives or other persons authorized by the representative of the health care institution in which the child was born or is currently.
What is required for registration?
Registration is free, and based on its results, parents are issued a birth certificate.
How to return to the homeland with a child born in the Portugal?
In order for Ukrainians to return home with a child born in the Portugal, they must have with them:
Is the status of a citizen of Ukraine preserved during the birth of a child in the Portugal?
A newborn Ukrainian in the Portugal retains the status of a citizen of Ukraine. Data on citizenship and nationality in the act record of birth and certificate are not filled in, which is why a corresponding entry is made in the column "For marks".
In addition, a person whose parents or one of his parents were citizens of Ukraine at the time of his birth is a citizen of Ukraine. The place of birth of the baby does not affect the possibility of him acquiring Ukrainian citizenship.
Where to apply in case of death of a Ukrainian abroad? How to repatriate the deceased to their homeland?
There are several steps involved in the process of body repatriation from abroad to Ukraine:
1. Notify the authorities.
The first step of body repatriation from abroad to Ukraine is to contact the local authorities in Portugal, so you can register the death. Ukrainian embassy should also be able to help you in the process of registering the death abroad.
2. Arrange the correct documents.
You’ll need to have all the right paperwork before you can repatriate your loved one home from abroad to Ukraine. If you are repatriating a body to Ukraine for burial or cremation, the documents you will need include:
All the mentioned documents should be authenticated, legalized and translated into Ukrainian by the certified translator. The originals of abovementioned documents and notarized translations, must accompany the casket containing the deceased, or urn with ashes, to Ukraine.
The passport of the deceased person should be sent to the Embassy of Ukraine along with a notarized and authenticated copy of the Certificate of Death, and a translation from Portuguese to Ukrainian. The Embassy is to make correspondent procedures with the passport and can forward it back if it is required to accompany the casket containing the deceased, or urn with ashes, to Ukraine.
The Embassy is to be informed of the date, time, and the place of delivery of the casket containing the deceased, or urn with ashes, to Ukraine. Only the next of kin relatives of the deceased, or persons correspondingly authorized by them, can receive the casket or urn.
3. Transport the deceased to Ukraine.
The casket containing the body, or urn with ashes, must be sealed by the Funeral Home. There are no strict requirements with respect to the urn with ashes; however, the body should be transported in a metal casket, made of zinc-plated steel or tinplate not more than 0,4 thick.
For the air cargo transportation, it is necessary to specify a cemetery in Ukraine as well as Ukrainian Funeral Home which will take care of the casket, or the urn with ashes, in Ukraine. Both are a subject of private choice by the relatives or friends of the deceased person. Source .
Where can I take a photo for my documents?
There are many shops that offer such services. Look for printer shops and copy centers nearby your araes on Google Maps.
Where can I translate my documents?
You can contact the High Commission for Migration (ACM) Telephone Translation Service. Working hours: Monday to Friday, from 9 am to 7 pm; Saturday from 9 am to 5 pm.
Telephone: +(351) 218 106 191 or 808 257 257
More information here .
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