The information on this page was collected from public resources and does not constitute legal advice.

General information on border crossing?

At this moment, Ukrainians with a biometric passport can travel freely to the Netherlands and do not need a visa. There is also no need to apply for asylum. However, Ukrainians without a biometric passport must apply for a visa to enter the Netherlands.

You can apply for a visa in any EU country. For more information contact the foreign ministryโ€™s call center, available 24 hours a day, at +31 247 247 247. It is also possible to use WhatsApp via +31 620 826 032.

What documents do I need to enter?

Passport, birth certificate or residence papers. Ukrainians with a biometric passport can travel freely to the Netherlands. However, Ukrainians without a biometric passport must apply for a visa to enter the Netherlands.

You can apply for a visa in any EU country. For more information contact the foreign ministryโ€™s call center, available 24 hours a day, at +31 247 247 247. It is also possible to use WhatsApp via +31 620 826 032.

The costs for a short stay visa application are:

  • First visa application: EUR 80;
  • First visa application for children from 6 to 12 years: EUR 40;
  • First visa for children up to 6 years: free of charge;
  • Extending short stay visa: EUR 30;
  • Extending short stay visa due to humanitarian reasons: free of charge.

Ukrainian children without proof of identification can be registered at the municipality together with their parents. In the absence of identification documents, the parents can declare the identity of the child under oath. The child will then be registered at the municipality.

Should your entry to the Netherlands be denied because you cannot present identification documents, you can always request asylum by applying for the official asylum procedure.

What happens after a border crossing?

People displaced from Ukraine should register at the local authority of the place where they are staying (the hosting municipality). Such registration is also possible for those with other documentation than passport. Adults without proof of identification cannot register at the municipality. They should, however, notify their host municipality. For those with incomplete or insufficient documentation, an additional origin and identification procedure will be set up.

Ukrainian children without proof of identification can be registered at the municipality together with their parents. In the absence of identification documents, the parents can declare the identity of the child under oath. The child will then be registered at the municipality.

Should your entry to the Netherlands be denied because you cannot present identification documents, you can always request asylum by applying for the official asylum procedure.

How can I get from the border to the capital (a certain town)?

Refugees from Ukraine can travel by train free of charge the first 24 hours in the Netherlands. You must have a Ukrainian identity document and be able to show a German, Belgian, French or Austrian train ticket which is not more than 24 hours old. You can use this ticket to pick up a 1-day ticket at the Tickets and Service counters of the Nederlandse Spoorwegen (NS). For other types of public transportation, such as buses, trams and metros, you will need a valid ticket as of 1 June 2022.

How can I travel to another (specific) country?

A Ukrainian refugee who applied for and is granted temporary protection in the Netherlands is allowed to travel freely within the Schengen area for a maximum of 90 days without a visa. It is also possible to travel to and from Ukraine. This is the same for Ukrainian refugees who applied and were granted temporary protection in another EU country and want to travel freely to the Netherlands.

How long can I stay?

Visas are valid for 90 days. Ukrainian nationals who are exempt from the visa requirement can also remain in the Netherlands for up to 90 days. It is possible to extend the short-stay visa of a visa-exempt term if you want to stay longer. A stay can be extended for a maximum of 90 days, up to a total of 180 days. This is also possible if your visa or visa-exempt term has already expired. Additionally, based on the Temporary Protection Directive, Ukrainian refugees will be granted temporary protection for one year, from 4 March 2022 until 4 March 2023.

Where can an unaccompanied minor get help?
  • Contact person for children in reception centers: In every reception center, there is a 'contact person for children'. This person has a coordinating role and can provide further information regarding children.
  • Nidos: The organisation is responsible for providing guardianship to unaccompanied and separated children who arrive in the Netherlands without caretakers.
  • Unaccompanied children are met by Nidos guardians when they arrive. The guardians inform them and organize placement at a reception center. They also arrange foster families for younger children (under the age of 15).
  • Unicef works closely with Nidos so if you would contact Unicef, they will refer to Nidos.
  • The Child Protection Board can be questioned on adoption cases.
Are there any Covid-related requirements and if yes, what are they?

At this moment, there are no exceptions specifically made in the Netherlands for Ukrainian nationals. The normal COVID-19 rules and restrictions apply. A Ukrainian refugee is allowed to enter the Netherlands based on proof of full vaccination or proof of recovery from COVID-19 (valid between 11 and 180 days). Note that proof of recovery will only be accepted as a โ€œDigital EU COVID Certificateโ€. Ukraine is a non-EU country that has joined the EU Digital COVID certificate system. The test result must be in Dutch, English, French, German, Italian, Portuguese or Spanish. In addition, a COVID-19 recovery declaration form must be completed.

Ukrainian refugees that are already in the Netherlands are advised to be vaccinated, tested, and isolated/quarantined according to the applicable Dutch COVID-19 guidelines. At most public health service (GGD) locations, refugees can receive the vaccinations free of charge without an appointment. If the refugee has COVID-19 symptoms, testing is possible at the GGD or with a self-test. Self-tests are offered free of charge by the local council.

Where do I register for temporary protection?

Temporary Protection applies to Ukrainians who have travelled from Ukraine after 26 November 2021 or who can prove that they were already in the Netherlands before that date and not in another EU country.

The local council will check whether the refugee has the correct documents. When in doubt, they will contact the IND, who will do additional research. During that research, it is not possible to register at the town hall. If the Ukrainian national is not able to prove his identity, it may be possible to obtain proof of identity and nationality from the Ukrainian embassy. If the Ukrainian refugee does not have any documents to prove his identity, it is not possible to fall within the scope of the Directive.

If the refugee is covered by the provision and has registered in the Personal Records Database at the local council, the individual will soon be able to obtain proof from the IND that he may live and work in the Netherlands. Proof of residency will be a sticker applied to a page in the refugee's passport or on a separate piece of paper or card.

People who can prove their identity, origin or lawful residence in Ukraine (e.g. a passport, birth certificate or residence papers) can register in the municipality (local authority) where they are received. This entitles them to certain services, such as housing, living expenses, medical care and education. Ukrainian refugees do not have to register themselves at the central registration point for all refugees seeking asylum in the Netherlands (which is in Ter Apel, in the northern province called Groningen). To apply for temporary protection you need proof of identity, origin or lawful residence in Ukraine (with for example a passport, birth certificate or residence papers).

Children without passports can be registered with their parents in the BRP at the municipality. In the absence of other documents, the parents can make a declaration under oath or promise, with which the municipality establishes the identity of the children. The municipality then also registers these children. This is an exception to the standard rule that proof of identity is required. This exception is only applicable to this target group in the current circumstances.

What are my rights while I wait to get temporary protection?

There has not been a final decision on the status of people under temporary protection in the Netherlands.

Obtaining temporary protection status entitles you to certain services, such as housing, living expenses, medical care and education.

What documents will I receive once I get temporary protection?

You need to have a special sticker-mark in your passport or O-document confirming the status of temporary protection. This is reported mceclip0.png by the Dutch government portal.

The corresponding sticker will be a confirmation of the official status of temporary protection and will allow you to legally get a job.

A special stamp sticker in a passport or O-document is issued by the Immigration and Naturalization Service of the Netherlands mceclip0.png (Immigratie-en Naturalisatiedienst, IND).

May I temporarily return to Ukraine? What will happen to my protection status?

Beneficiaries of international protection (asylum) cannot return to their country of origin while they are considered a refuge.

If you have received temporary protection, you can return to Ukraine for a short period of time without any negative consequences. Before leaving the country that has given you temporary protection, we recommend that you notify the state social security authorities.

For repatriation assistance, you should contact the embassy/consulate of your country of origin in the EU country where you are currently staying. The national authorities in this country can also help you to contact your embassy/consulate in case you encounter problems and may offer assistance for your repatriation.

If you want to return to Ukraine, then most likely you will have to buy a train or bus ticket with your own money.

Can I move around the country and the European Union freely while under temporary protection?

While under temporary protection, Ukrainians are free to move around the country and to travel to another country in the Schengen area. Ukrainians who were already here with residence permit would normally lose their permit if they stay abroad longer than 6 months, but also here the Dutch immigration service (IND) has announced that it will be flexible towards Ukrainians who could not return to the Netherlands in time.

Can I apply for asylum while under temporary protection? What is the difference?

There is a suspension of decisions regarding asylum requests from Ukrainians given the breadth of temporary protection. The Immigration and Naturalisation Service (IND) does not take a decision on asylum applications from Ukrainians and extends the decision period for current and new asylum applications by 1 year.

If you have entered the Netherlands by land and you want to apply for asylum, you have to go to the central IND refugee location in Ter Apel (in the province called Groningen, in the north of the Netherlands). Everywhere in the Netherlands you can obtain a ticket from the police (a public transport day card) to travel to Ter Apel. When you arrive at Schiphol Airport or at a Dutch port, you must report to the military police. You will then be taken to a closed reception centre (Justitieel Complex Schiphol).

After you have applied for asylum, the application phase begins. You must fill in the application form during the application phase. This form provides the IND with important information about you. For example, it contains questions about your place of residence, family and travel. You must also briefly answer the question of why you are applying for asylum. The IND uses these details to determine how your asylum procedure will proceed.

Your personal details are then registered. Your photographs and fingerprints are taken and your clothing and baggage are searched. Your telephone will also be taken from you and examined. This will be returned to you as soon as possible.

Finally, you will have your first interview with the IND, the registration interview. The IND employee will ask you questions about your place of residence, family, documents and your journey to the Netherlands. The answers you give are important, so be complete and precise. You must also briefly state why you are applying for asylum in the Netherlands. If you are not a Ukrainian citizen, a permanent resident of Ukraine or a first-degree family member, you probably need to apply for asylum in order to stay here. This does not apply to non-Ukrainian citizens and stateless persons who resided legally in Ukraine and cannot return to their country or region of origin.

How and where can I apply for the residency?

Becoming a Dutch citizen requires applying for asylum via the normal asylum procedure, by registering at a central registration point for refugees.

To become a Dutch citizen one must apply for naturalisation. There are various conditions that need to be met. One must be 18 years or older and must have lived in the Kingdom of the Netherlands continuously for 5 years or more with a valid residence permit. At the moment of application for naturalisation one must still possess a residence permits and valid identification/nationality documentation. The applicant must also pass a civic integration examination, unless exempted from the examination. In some cases the applicant must renounce his/hers nationality.

How long I need to wait to get the residency?

It is yet unclear how long the wait is to get temporary protection status.

To become a Dutch citizen one must be 18 years or older and must have lived in the Kingdom of the Netherlands continuously for 5 years or more with a valid residence permit.

What if I don't have the international passport?

Displaced people without a biometric passport are in principle required to have a visa permit but the government has announced leniency due to current circumstances. If you don't have a biometric passport, you can enter by presenting your documentation (e.g. Ukrainian birth certificate or residence papers). People displaced from Ukraine should register at the local authority of the place where they are staying (the hosting municipality). Such registration is also possible for those with other documentation than passport. Adults without proof of identification cannot register at the municipality. They should, however, notify their host municipality. For those with incomplete or insufficient documentation, an additional origin and identification procedure will be set up.

Ukrainian children without proof of identification can be registered at the municipality together with their parents. In the absence of identification documents, the parents can declare the identity of the child under oath. The child will then be registered at the municipality.

Should your entry to the Netherlands be denied because you cannot present identification documents, you can always request asylum by applying for the official asylum procedure.

Where can I take a photo for my documents?

There are numerous shops that offer such services. Look for printer shops & copy centers as they can provide you with this.

In Amsterdam, ID photos can be taken here mceclip0.png.

Where can I translate my documents?

Through the certified translation agency beedigdevertaling.eu mceclip0.png you can use the services of a translator who is sworn by a Dutch court (website only available in Dutch). Translations from Ukrainian and Russian into Dutch, among other languages, are offered. This translation agency currently works with discounts for such translations.

Through Translation Kings mceclip0.png you can have both Ukrainian and Russian translated into Dutch or English.

Both translation services are ISO certified.

How do I get Mobile phone/internet services?

Various telecom companies do not charge for calling and texting to and from Ukraine. Below is an overview per phone provider.

  • With T-Mobile (which includes both Ben and Tele2) you can make and receive calls for free at least until July 2022.
  • Via VodafoneZiggo you can make and receive free calls at least until June.
  • KPN (including XS4ALL and Simyo) is also making calls from and to Ukraine free of charge until a date that is yet to be determined.
  • Free SIM cards of Lebara are available at petrol stations and independent telecom shops.

Do you have a legal question that you canโ€™t find an answer for in our FAQs?

Please write to us so we can provide you with legal support. Our pro-bono legal partners will try to respond to your legal request to the best of their ability and knowledge. Please note that due to a high volume of requests, you will receive an answer in a few days after submitting the request at the earliest. Thank you for your patience.