Information on legal entry and residency.
How to leave the occupied territory?
It is possible for citizens of Ukraine to leave the occupied territory:
It is important: to present any identity document (passport of a citizen of Ukraine for traveling abroad; temporary certificate of a citizen of Ukraine; official passport; birth certificate, etc.).
The departure of foreigners and stateless persons from the temporarily occupied territory can be carried out according to the procedure provided for by the United Nations Convention on the Status of Refugees .
Departure from some temporarily occupied territories of Donetsk and Luhansk regions is carried out through entry-exit checkpoints with some specifics based on a permit:
If an unaccompanied child under the age of 16 is detected by an authorized official of the state border guard unit in the restricted zone of the entry-exit checkpoint, authorized officials of the state border guard unit shall grant such person permission to leave the temporarily occupied territories of Ukraine and immediately (within 24 hours) report such child to the National Police, SBU and ensure the transfer of the child to the custodianship and guardianship authorities at the place of discovery to ensure the social protection.
In case of departure from the temporarily occupied territories of persons who have been released from places of deprivation of liberty and who do not have documents certifying identity and confirming the citizenship of Ukraine, such persons are handed over to representatives of the National Police for identification.
Who are internally displaced persons?
An internally displaced person (IDP) is a citizen of Ukraine, a foreigner or a stateless person who legally stays on the territory of Ukraine and is entitled to permanent residence in Ukraine, who was forced to leave or leave his place of residence as a result of or to avoid the effects of armed conflict, temporary occupation, situations of generalized violence, violations of human rights and natural or human-made disasters.
Why do you need a migrant certificate?
The certificate is a document that confirms the fact of internal displacement and registration of an internally displaced person.
Having a certificate makes it possible to:
Who can get an IDP certificate?
The following categories can receive an IDP certificate:
Where to apply for registration as an IDP?
To obtain a certificate of IDP, you can apply to the competent authorities, in particular:
What information is indicated in the application for the IDP status?
Such a statement contains information about:
What documents are submitted together with the application?
List of documents for obtaining the IDP certificate:
Any of the following documents can confirm the fact of living in the territory from which the displacement took place due to the war: a military ID card, employment record book, a document on the presence of movable or immovable property, certificate about education (school certificate, diploma of a technical school / college / university / etc.), a certificate from the place of study, a document on the placement of a child in a kindergarten / foster family / orphanage, a document on the establishment of custody or guardianship, medical documents, photo and video materials, etc.
For what reasons can the issue of the IDP certificate be refused?
Refusal to issue the IDP certificate is possible in the case of the following:
For what reasons can the IDP certificate be revoked?
The IDP certificate can be revoked if an internally displaced person:
Duties of an internally displaced person.
An internally displaced person is obliged:
How to get the IDP certificate online?
You can issue a certificate and assistance to IDPs via Diia in all social protection offices. Therefore, it is not necessary to carry physical documents or their copies. It is enough to share the necessary documents in a few clicks via Diia.
To share a copy of a document via the Diia application, you need to:
Sharing documents will help avoid mistakes when entering your personal data into the database and speed up the service.
What is Diia? How to register there via NFC?
“Diia” – is an application to store all the necessary documents in one place, on a smartphone.
Link to download the application:
Is it possible to leave Ukraine abroad with a foreign passport in Diya?
The State Border Service noted that there is only one possible option for crossing the Ukrainian border with an electronic passport in Diya: when a citizen of Ukraine arrives at a Ukrainian checkpoint without a regular international passport, but has this document in an application.
However, even in this case, entry into Ukraine is carried out in a personal manner.
In all other cases, the electronic foreign passport in Diya does not give the right to cross the border.
It should be noted that an electronic passport in Diya is also not considered as proof of identity in other countries.
How long after the IDP certificate is issued will the document be displayed on the DIIA portal?
The IDP certificate will appear in the Diia application either the next day after registration or within a few days.
After issuing a certificate on the “DIIA” portal, how to get a printed IDP certificate?
It is necessary to apply to the Center for the provision of administrative services or to the Office of Social Protection of the Population.
Is it possible to make changes to the data of IDPs in the register?
Yes, you can.
Such changes are made in case of:
To edit the information in the register, you need to contact the Office of Social Protection of the Population.
The child was born in the controlled territory and the parents are IDPs. Can the IDP status be issued for the child?
If you have an internally displaced person (IDP) certificate, you can also issue an IDP certificate for your child.
If a person canceled registration in the place of hostilities but continued to live there before the start of hostilities, what are the criteria for confirming this information online and offline for applying for IDP benefits?
In addition to the place of registration, one of the important confirmation criteria is the payment of a Single Social Contribution (SSC).
The single social contribution is a consolidated insurance contribution, which is paid to the compulsory state social insurance system on a mandatory and regular basis to ensure the protection of the rights of insured persons to receive insurance benefits (services) in cases provided by law according to the current types of compulsory state social insurance (social guarantees in case of unemployment, accidents or occupational diseases, pension and other payments).
The Law of Ukraine, “On collection and accounting of the single contribution to compulsory state social insurance,” establishes the amount of the minimum insurance contribution to be paid every month.
Can a child who has reached the age of 14 receive the IDP certificate based on the birth certificate if there is confirmation regarding the submission of documents for obtaining a passport?
A child who has reached the age of 14 receives the IDP certificate in the presence of a passport.
Is the personal presence of a person with a disability required to obtain the IDP certificate?
Yes, the personal presence of the applicant or the legal representative of this person is required.
Additionally: An application for registration of a person who has been recognized by the court as incapacitated can be submitted by his legal representative (for incapacitated persons who have been assigned a guardian), the head of a social protection institution (for incapacitated persons who have not been assigned a guardian, if such a person is placed in an institution of social protection) or a representative of custodianship and guardianship authorities (for disabled persons who have not been assigned a guardian and who have not been placed in a social protection institution, or for disabled persons whose guardians have lost contact during the state of emergency or war in Ukraine or its territories) at the declared (registered) place of residence (staying) of such a person, and a person whose legal capacity is limited can independently apply for registration.
Do men who want to receive the IDP certificate need to register with the military commissariat? Will the Department of Social Protection of the Population transmit information about the place of registration to the military commissariat?
This information will not be shared. An internally displaced person needs to register with the military commissariat in a new place - at the place of obtaining IDP status in accordance with the Procedure for organization and maintenance of military registration of conscripts, liable for military service and reservists, which was approved by the Resolution of the CMU of December 30, 2022, No. 1487 .
What is the procedure and terms for taking IDPs into the military register?
Conscripts and liable for military service upon arrival at a new place of residence (including a temporary one) are obliged to notify the territorial recruitment and social support center (register) within seven days. The procedure for registering citizens of Ukraine for military registration is determined by the Law of Ukraine “On General Military Duty and Military Service” and the Procedure for the Organization and Maintenance of Military Registration of Conscripts, Liable for Military Service and Reservists, approved by Resolution No. 1487 of the Cabinet of Ministers of Ukraine dated December 30, 2022 .
Which organizations continue free evacuation of people from dangerous regions?
According to the Ministry of Reintegration, organizations that continue free evacuation of people from dangerous regions:
How to issue a passport of a citizen of Ukraine (ID card) and a foreign passport while in Ukraine?
Both a passport of a citizen of Ukraine (ID card) and a foreign passport can be obtained by contacting:
Useful information regarding the registration of a passport of a citizen of Ukraine (ID card):
You can extend the validity period of the passport of a citizen of Ukraine to travel abroad and/or enter information about the child:
The validity period of an old-style international passport (with a pasted photo card, obtained before 2004) cannot be extended.
An application to extend the validity of a foreign passport is submitted in person by the person in whose name the passport is issued.
Where are internally displaced people consulted in the Lviv Region?
Internally displaced persons in Lviv Oblast can apply to advisory and coordination centers to receive:
Center addresses and contacts:
Stryi, str. Heroes of the Heavenly Hundred, 1, phone: (067) 471-01-56;
Drohobych, str. January 22, 28, phone: (067) 471-02-45;
Sambir, str. Mazepy, 8/2, phone: (067) 471-02-98;
Horodok, Maidan Haydamakiv, 6, phone: (067) 471-00-83;
Zolochiv, str. 7 Pachovsky St., phone: (067) 471-03-29;
Kamianka-Buzka, st. Nezalezhnosti, 27, phone: (067) 471-00-83;
Chervonograd, str. Shevchenko, 15, phone: (067) 471-03-34;
Yavoriv, str. Shashkevycha, 1a, phone: (067) 471-03-44;
Novoyavorivsk, str. Shevchenko, 1, phone: (067) 471-03-44;
Przemyshlyany, str. Kovcha, 4, phone: (067) 471-00-83.
To get help, you should first fill out the questionnaire.
From now on, Ukrainian electronic signatures and seals are recognized in the EU countries.
Ukrainian electronic signatures and seals can now be checked in EU member states.
Ukrainian electronic signatures and seals on digital documents will be able to be automatically checked in EU member states and confirm their validity. This was reported to the Ministry of Statistics.
What does it give?
Ukrainians will be able to sign European contracts, documents and statements with the help of Diya.Pidpis-EU.
Citizens of the European Union will be able to use e-signatures and seals of their countries to conduct business in Ukraine.
This implementation will open up new opportunities for Ukrainian entrepreneurs and immigrants in EU countries.
Find Refuge international platform to help Ukrainian refugees.
Find Refuge is a platform for helping Ukrainian refugees.
Find Refuge is a platform that connects those who need help with those who can help.
Here you can get consultations, advice and support on issues related to health, employment, finding housing, opening a business in another country, etc.
To get help, you need to register on the portal. After receiving a request for help, the Find Refuge team forwards it to a competent volunteer in the same region who can help.
Anyone can apply for assistance, regardless of where they are:
Find Refuge: https://findrefuge.online/ua/.
Chatbot "TurBOTa about IDPs" for internally displaced persons (IDPs).
The chatbot was developed by the public organization "Crimean Tatar Resource Center".
Here you will find information about:
The chatbot is currently designed for:
Over time, the number of cities in the list will increase.
Chatbot link: https://t.me/chat_bot_vpo_bot.
How should Ukrainians act if their passport is lost abroad?
Information according to data of the Ministry of Internal Affairs.
If you are abroad and have lost your passport, you must follow the following algorithm:
Pension under a simplified procedure for Ukrainians abroad.
The government has simplified the mechanism for paying Ukrainian pensions and cash benefits for Ukrainians temporarily living abroad. This was reported in the Ministry of Reintegration.
From now on:
Changing the rules for crossing the border with children.
Minor children can cross the border with one of their parents without the notarial consent of the other.
Departure of children up to 16 years old is possible when accompanied by:
It is forbidden for a child to cross the border if one of the parents can prohibit the child from leaving Ukraine (for this, it is necessary to apply in writing to the Administration of the State Border Service and attach a notarized form of objection to the child's departure).
For additional information, contact the hotline of the State Border Guard Service of Ukraine at:
What should be done before returning to Ukraine from abroad?
Refuse temporary protection.
You can refuse temporary protection at the state body that provided you with the relevant document.
For example, in Poland, you need to fill out an application on an official form and submit it to the commune administration.
Cancel financial assistance.
Before returning to Ukraine, you need to cancel payments by applying to the institutions that provided you with financial support.
After 183 days of stay abroad, Ukrainian immigrants can be recognized as tax residents of the respective country. Therefore, you need to make sure that you have no debt in the host country by contacting the country's tax office.
If you officially worked abroad, you need to get a certificate about the amount of taxes and fees paid, as well as about the base and/or object of taxation. It can be legalized at the embassy or consulate of Ukraine.
Organizations that help with evacuation from the occupied territories.
1. Help People .
Help People drivers evacuate people from pre-agreed collection points. Controlled areas are evacuated the day after your call, non-controlled areas are evacuated later. Leave a request for evacuation: https://docs.google.com/forms/d/e/1FAIpQLSceQVd5gOilhwwRptfpCAVjomWU3RVmUQc5DnI8R0loq_5V5Q/viewform.
Hotline: +38 (093) 696 97 88.
2. Rubikus.helpUA .
Questionnaire for those leaving Ukraine: https://docs.google.com/forms/d/e/1FAIpQLSeHuzZ3ppgF5iKOXpFKeikguWn0ykZzLruJKZpiQHx23hnYbw/viewform. Questionnaire for those leaving through Russia: https://docs.google.com/forms/d/e/1FAIpQLSeptvayBqcfVJmSgkSBlTqU7QJcrFJC4fFZS00ydoCU0pey_Q/viewform.
3. "White Angels" evacuation police groups.
Hotline for evacuation requests: (066) 56 10 102.
4. Fight For Right .
Hotline: +380960788433 (Viber, WhatsApp, Telegram can be used from abroad and temporarily occupied territories).
6. ADRA .
Hotline: (050) 572 04 07, (067) 203 62 48.
7. Vostok SOS .
Contacts: +38 099 311 53 36; +38 099 710 48 72 (Viber); +38 096 108 60 48 (Telegram).
8. "Salvation angels" .
Contacts: (066) 965 32 20, (050) 986 13 55.
Contacts: +38 (093) 17-76-458
How to avoid double taxation?
Ukrainians who were forced to move to another country can obtain tax resident status there. This creates the risk of double taxation, when you will have to pay the full amount of taxes both in Ukraine and in the country of residence abroad. How to avoid this? Let's figure it out one by one.
1. In what cases can there be a risk of double taxation?
After a long stay in another country (for most EU countries it is 6 months or more than 183 days) and if other individual conditions are met, a person can acquire the status of a tax resident of that country.
At the same time, almost all Ukrainians fall under the criteria of a tax resident of Ukraine (in practice, if a Ukrainian woman or a Ukrainian man has not registered for permanent residence abroad with deregistration, it means that the tax authorities will continue to consider them tax residents of Ukraine). That is, a situation may arise that a person must pay taxes both in Ukraine and in another state in which he acquired the status of a tax resident.
2. What are the conditions for acquiring tax resident status in different countries?
Conditions may vary in each country.
🇵🇱 Poland - it is necessary to have a center of personal or economic interests in Poland or to live in the country for more than 183 days a year.
🇩🇪 Germany - availability of housing (including rented) in Germany or residence for more than 6 months a year.
🇨🇿 Czech Republic - availability of housing (including rented) in the Czech Republic or residence for more than 6 months a year.
🇪🇸 Spain - having a center of activity or economic interests or living in Spain for more than 183 days a year.
However, in practice, the very fact of registering a place of residence with obtaining a tax number can already be presumed by the host country as the acquisition of tax residency.
3. What to do to avoid double taxation?
If a person falls under the criteria of a tax resident of Ukraine and another state at the same time, you need to find out whether there is an agreement on the avoidance of double taxation (tax convention) between Ukraine and such another state and read the content of Article 4 of this document. When maintaining a place of residence in Ukraine, the solution to the issue of residency will, as a rule, come down to determining the center of personal and economic interests.
Therefore, in order to recognize yourself as a resident of Ukraine, you need to request a certificate of tax residency in Ukraine from the tax authorities and collect as much evidence as possible of the presence of a center of personal and economic interests in Ukraine.
If a person is recognized as a resident of Ukraine, taxes paid abroad can potentially be credited in Ukraine together with the declaration of income received abroad. If a person does not meet the criteria of a resident of Ukraine, then, on the contrary, taxes paid in Ukraine can potentially be set off against the payment of taxes in the country of residence along with the declaration of already Ukrainian income as foreign. In this case, it is not necessary to declare non-Ukrainian income in Ukraine, but it is necessary to take into account that in practice Ukraine is difficult "releases" its residents. There is no document that would confirm the loss of tax residency.
How to issue a foreign passport for a child born abroad?
How to issue a foreign passport for a child born abroad without returning to Ukraine? Detailed information was shared by the State Migration Service of Ukraine.
Free evacuation train from Donetsk region to Zhytomyr region.
From July 8, the evacuation train from Donetsk region to Zhytomyr region will run once every 8 days on even days.
Evacuation days: 07/08, 07/16, 07/24, 02/08, 08/10, 08/18, 08/26.
The departure time of the train is 14:15.
Route: Pokrovsk - Berdychiv station.
To evacuate, you need to register in advance by calling the following numbers: (098) 890-33-18, (066) 285-62-90, or by reporting your intentions to the hotlines of village, settlement councils, and military administrations.
To evacuate the seriously ill and persons with disabilities, please call: (099) 710-48-72, (099) 311-53-14, (099) 311-53-36, (096) 108-60-48, (096) 108-52-24.
You can also contact the hotline of the Ministry of Reintegration: 15-48 or write to the messenger at the number: (096) 078-84-33.
After evacuation, you will receive the following social guarantees:
1. Free housing in communally owned institutions of the Zhytomyr region.
2. Humanitarian aid.
3. Monthly payment for IDPs:
4. One-time payment at Berdychiv station (Zhytomyr Region):
5. Psychological assistance.
6. Medical assistance.
Free evacuation from Sumy region by train.
A free evacuation train was launched from Sumy Oblast.
Schedule: daily departure from Sumy at 6:47 a.m., arrival in Kyiv at 11:41 a.m.
Upon arrival at the station, evacuees will be able to receive:
IDPs will be accommodated in a modular town in the Vyshgorod district.
For evacuation issues, contact:
We will remind that earlier in Sumy Oblast a decision was made to evacuate residents of settlements located in the five-kilometer border zone.
A selection of organizations helping to evacuate within Ukraine and abroad.
1. ADRA Ukraine.
For over a year, ADRA Ukraine has been helping Ukrainians from the frontline regions to evacuate to safer places.
Currently, ADRA Ukraine provides:
For more information and to apply for evacuation, please call the hotline:
The line is open from 09:00 to 18:00.
Day off: Saturday.
Rubikus is a team of volunteers that helps Ukrainians fleeing the war find asylum in Europe.
To get help with leaving Ukraine, fill out a special form. You can find it on the Rubikus website: https://helpua.rubikus.de/ua#help
3. Helping to leave.
The organization helps to evacuate from the war zone, the temporarily occupied territories, and from Russia, where Ukrainians were taken against their will.
To get help, you can contact:
4. "Angels of Salvation".
The humanitarian center "Angels of Salvation" provides free targeted evacuation from dangerous regions.
The services can be used by:
Contacts of the organization "Angels of Salvation": 066 965 32 20.
What to do if the ID card has expired?
1. Will an ID card be valid if it expired during martial law or a passport book if it does not have a new photo pasted on it?
So. These documents are valid provided that: Passport in card form has expired 30 days before February 24, 2022 and after February 24, 2022. The deadline for pasting new photo cards into passports of Ukrainian citizens of the 1994 model (upon reaching 25 or 45 years of age) is 30 days before February 24, 2022 and after February 24, 2022.
2. When should I replace my ID card or update my passport photo?
Documents are valid during the period of martial law and are subject to exchange or pasting of new photo cards within 30 calendar days from the date of termination or cancellation of martial law.
Temporary protection for foreigners - family members of Ukrainian citizens.
Temporary protection for foreigners - family members of Ukrainian citizens. A frequent legal request to United for Ukraine is the question: my family member has foreign citizenship, can he/she get temporary protection in the EU countries together with me?
A response was prepared with an overview of the features in different countries. In accordance with Article 2 of the Implementing Decision of the Council of the EU, which activated the effect of Directive 2001/55/EC and introduced temporary protection, such protection applies to family members of Ukrainian citizens who lived on the territory of Ukraine until February 24, 2022. At the same time, the citizenship of such a family member does not matter.
The Decision directly states that for the purposes of temporary protection, the family should have already existed and lived in the territory of Ukraine until February 24, 2022. At the same time, the concept of "family member" is defined quite broadly in the Decision, in particular:
Thus, family members can include not only the official husband/wife, but also civil partners who lived in the same family with a citizen of Ukraine at the time the war began and got married after 02/24/2022 (or continue to live in a civil partnership). However, the provision of temporary protection for this category of persons remains at the discretion of each EU country, depending on its family legislation.
For example, German national law defines that for the purposes of temporary protection, unmarried partners living in a permanent relationship are also considered "family members". The "permanence" of the relationship is determined by the criteria of exclusivity and the desire of the partners to support each other financially and emotionally throughout life.
In Portuguese law, "family members" include unmarried partners in a stable relationship who have lived together for at least 2 years under conditions similar to marriage. Such family ties can be proven by any available means, including witnesses.
Similarly, in the national legislation of Bulgaria, "family members" for the purposes of temporary protection include cohabitants with whom a citizen of Ukraine has a confirmed stable long-term relationship, as well as their unmarried minor children.
Dutch legislation includes partners with whom a citizen of Ukraine has had a long-term relationship and who can prove that they lived together in Ukraine before the start of the war (usually for at least six months before February 24, 2022) as "family members".
Instead, Polish legislation establishes more limited criteria for "family members" for the purposes of temporary protection, in particular:
In this context, it is also worth noting that the right to receive temporary protection for a foreign citizen, as such, is not a reason for crossing the border from Ukraine to the EU. If a foreigner plans to cross the border from Ukraine, for example, to Poland, a visa will be required (if such a foreigner does not have the right to visa-free travel in the Schengen zone).
Military registration for women and the possibility of traveling abroad.
Starting from October 1, women who have a medical or pharmaceutical education are subject to military registration for military service. Women who have a specialty and/or profession related to the relevant military specialty are registered for military service at their request.
Fedir Venislavskyi, a member of the Parliamentary Committee on National Security, Defense and Intelligence and the President's representative in the Verkhovna Rada, explained: "If women are registered, they will acquire the status of persons liable for military service, and persons liable for military service can travel abroad in the manner prescribed for persons liable for military service. That is, if they have some documents that give them the right to leave temporarily, then yes, they will be able to go. If not, then they will be restricted in their right to leave just like men."
If a woman is mobilized or enters into a contract or military service, she will need to obtain a business trip or a vacation permit outside Ukraine from her immediate supervisor in order to travel abroad.
As a reminder, restrictions on traveling abroad apply to: