The information on this page was collected from public resources.
Can IDPs with chronic diseases receive medications free of charge?
People with such diseases can receive such medications free of charge or with a partial co-payment. This can be done thanks to the "Affordable Medicines" program.
“Affordable Medicines” is a government program that aims to reduce patients' out-of-pocket costs, thus increasing their financial protection. The program includes medicinal products used for treating and preventing diseases of the cardiovascular system, type II diabetes and bronchial asthma.
According to the source of information , under martial law, patients can receive “Affordable Medicines” with both electronic and paper prescriptions. The National Health Service reimburses pharmacies for the cost of drugs, regardless of the form of the prescription.
We remind you that the doctor with whom the patient signed the declaration can write a prescription by phone. The prescription number and confirmation code will be sent by SMS to the patient's phone.
You can get a prescription in paper form from any doctor who provides primary medical care, regardless of whether the patient has signed a declaration with this doctor.
We advise you to search for the participating pharmacies in the “Affordable Medicines” program at the "Electronic map of participating pharmacies in the drug reimbursement program" or call 16-77.
Before going to the pharmacy, we advise you to call and check the availability of the medication you need. You can also ask the pharmacy staff to reserve it for you.
How to get medical assistance for IDPs?
A person with the status of an IDP can see a doctor regardless of the place of stay and without making a new declaration with the family doctor.
To receive initial medical consultation, an internally displaced person needs only:
Also, internally displaced persons can find the doctor they need and get a consultation online via:
Within the scope of primary medical care, the family doctor is obliged to provide the following range of services:
You were denied medical care. What should you do?
According to the sources , in case of violation of their rights, the patient can complain about the misconduct of the doctor both at the local level and to the National Health Service:
Where to apply if you witness or are a victim of rape?
According to sources , this crime is an inhuman war strategy and targets the whole society to destroy resistance and social bonds and establish criminal control.
If you have been sexually assaulted, remember it is not your fault. The only thing you could do at that moment was trying to survive:
What information about sexual abuse should be recorded?
It is imperative to record in detail the most important circumstances of the violence because an international investigation is a long process and over time, the details of the crime can be forgotten.
You can contact for help:
Where to convey the information about war crimes?
Where can I get online support and 24/7 consultation on medical issues?
On the website of the Ministry of Health , you can use the chatbot, which is located at the bottom of the window on the right. Or call the hotline 0 800 60 20 19.
Program of medical evacuation for seriously ill patients.
The medical evacuation program is a set of measures for the organization of sending Ukrainian citizens for treatment abroad in order to receive highly specialized medical care.
The following can apply for such help:
Source of information: https://zakon.rada.gov.ua/laws/show/z0414-22#Text.
Chatbots for assistance in obtaining medicines.
Chatbot from the Ministry of Health of Ukraine for assistance in obtaining drugs under the "Affordable Medicines" - "Medical Procurement" program: https://t.me/medpro_ukraine_bot.
"Ask Hrytsya" bot to help you get medicine: https://likicontrol.com.ua/chat-bot-spytay_hrytsya/.
Ukrainian chatbot for cancer patients "On full breasts".
In this chatbot, you will find a universal guide for cancer patients, learn how and where to be treated, how to get drugs and state-guaranteed free medical services.
You can learn more about the bot in Telegram: @FullLungs_bot.
Online map of medical facilities that provide psychological and psychiatric care.
An online map of medical facilities providing free psychological and psychiatric care has been launched in Ukraine.
With the help of filters, you can choose:
After applying the filters, relevant medical institutions, their addresses and telephone numbers will be available.
The project eZdorovye.
The project eZdorovye. The eHealth project has been operating in Ukraine since June 1. This was reported by the Ministry of Reintegration. As part of the project, the state will directly pay families (UAH 14,165 per child), and parents will be able to choose an institution and purchase a voucher for their child. Funds for rehabilitation can be obtained for a child aged 7-18 who meets the following criteria:
You can read more about the mechanism for obtaining a voucher on the website of the Ministry of Social Policy. You can find the link on the UFU platform. You can also get a consultation by calling the National Social Service: (044) 289-87-89.
Website of the Ministry of Social Policy: https://www.msp.gov.ua/timeline/Monetizaciya-dityachogo-ozdorovlennya.html
Hotline for wounded soldiers.
Ukraine has set up a hotline for servicemen who have been wounded.
It provides advice on the following issues:
Phone number: 1545 (press "4" in the voice menu).
*Calls from Ukrtelecom's fixed-line network and mobile operators Kyivstar, Vodafone Ukraine and Lifecell are free of charge.
Working hours: daily from 8:00 to 20:00.
Free medical care online: a selection of services.
Free and confidential support from doctors and psychologists. Currently, they help patients in Ukraine and Poland.
You can get free online consultations in the following areas:
Doctors4UA is a social project created for Ukrainians affected by the war.
Here, doctors from all over the world provide free consultations on any medical issues.
Telegram bot with free online help from doctors from all over Ukraine.
A Telegram bot that helps to find medicines, medical devices, doctors and psychologists.